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Roles & Permissions

Tracevium uses role-based access control at the organisation level. Every member has exactly one role that determines what they can see and do.

The four roles

Owner

Full control over the organisation. Manages billing, changes plans, deletes the org, and can invite/remove any member. There is exactly one owner per organisation; ownership can be transferred.

Admin

Manages projects, endpoints, webhooks, notification channels, maintenance windows, and members (excluding the owner). Can invite new members and change roles up to but not including owner.

Developer

Creates and edits endpoints and webhook configurations. Can acknowledge incidents and add notes. Cannot delete endpoints, manage members, billing, or project-level settings.

Viewer

Read-only access to all data: dashboards, check results, incidents, webhook events, notification channels, and status pages. Cannot make any changes.

Permissions matrix

Organisation

PermissionOwnerAdminDeveloperViewer
View dashboard & incidents
Invite members
Remove members
Change member roles
Manage billing & plan
Delete organisation
Transfer ownership

Projects

PermissionOwnerAdminDeveloperViewer
View projects
Create / delete projects
Edit project settings
View / rotate signing secret

Endpoints & Checks

PermissionOwnerAdminDeveloperViewer
View endpoints & check history
Create / edit endpoints
Delete endpoints
View uptime statistics

Webhooks

PermissionOwnerAdminDeveloperViewer
View webhook events & payloads
Replay webhook events

Incidents

PermissionOwnerAdminDeveloperViewer
View incidents
Acknowledge incidents
Add incident notes

Notification Channels

PermissionOwnerAdminDeveloperViewer
View assigned channels
Create / edit / delete channels
Assign channels to projects
Test a channel

Maintenance Windows

PermissionOwnerAdminDeveloperViewer
View maintenance windows
Create / edit / delete windows

Changing a member's role

Owners and admins can change the role of any member below their own level. An admin cannot promote someone to owner or change the owner's role. Role changes take effect immediately.

Removing a member

Owners and admins can remove any non-owner member. Removed members lose access immediately. Their historical contributions (incident notes, etc.) remain in the audit trail.

Inviting members

Invite new members by email from Members → Invite. Invite links expire after 7 days and can be resent from the Members page. The assigned role can be changed after the invite is accepted.