Status Pages
Every project automatically gets a public status page your customers can check without logging in.
Status page URL
Each project's status page is publicly accessible at:
https://tracevium.com/status/:org_slug/:project_key
Find your org_slug and project_key on the project settings page. Share this URL in your docs, support portal, or incident communication templates.
Status pages require no authentication. Anyone with the URL can view your project's current health — your customers never need to create an account to check if your service is up.
What the status page shows
- Overall project health — operational, degraded, or major outage, derived from current endpoint states.
- Per-endpoint status — each endpoint's current state and 90-day uptime percentage.
- Active incidents — currently open incidents with start time and running duration.
- Recent incident history — resolved incidents from the past 90 days with start, end, and total downtime.
- Active maintenance windows — scheduled maintenance so customers know when downtime is planned.
Health status logic
- Operational — all endpoints are passing.
- Degraded performance — some endpoints are failing, but not all.
- Major outage — all endpoints are failing, or a critical incident is open.
- Maintenance — an active maintenance window covers the current time.
Real-time updates
The status page reflects the current state based on the most recent check results — no caching delay, always live data.
Customisation
The status page inherits your project name and displays all monitored endpoints automatically. There is no manual configuration — add an endpoint and it appears on the status page immediately.
Where to link it
- Your product's footer or help centre.
- Incident response email templates.
- Support team runbooks.
- Your application's error pages ("Is something wrong? Check our status page.").